Last updated: July 2026
JoomConsultant.com is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, how long we keep it, and what rights you have in relation to it.
Please read this policy carefully before submitting any personal information through our website.
1. Who We Are
The data controller for this website is:
JoomConsultant
Ahmedabad, India
Email:
Website: www.joomconsultant.com
JoomConsultant provides Joomla development services, Joomla upgrade and migration services, Joomla maintenance plans, and downloadable Joomla extensions to clients and agencies worldwide.
2. What Personal Data We Collect
We collect personal data in the following situations:
When you submit a contact or project enquiry form
- Your name
- Your email address
- Your agency or company name (if provided)
- Your website URL (if provided)
- Any message or project details you choose to share
When you download a Joomla extension
- Your name
- Your email address
- Download activity and timestamp
When you visit our website
- IP address (collected automatically by our hosting provider for security purposes)
- Browser type and version
- Pages visited and time spent on the site
- Referring website
We do not collect any sensitive personal data such as health information, financial account details, government identification numbers, or information relating to racial or ethnic origin, religious beliefs, or political opinions.
3. How We Use Your Data
We use the personal data you provide for the following purposes:
- To respond to your project enquiries and contact form submissions
- To deliver Joomla development, upgrade, migration, and maintenance services you have requested
- To provide access to Joomla extensions you have downloaded
- To communicate updates related to extensions or services, where you have provided consent
- To maintain the security and proper functioning of our website
- To meet our legal and contractual obligations
We do not use your personal data for automated decision-making or profiling.
We do not send unsolicited marketing emails. If you have contacted us about a project or service, we may follow up on that conversation. You can ask us to stop contacting you at any time.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:
Consent
When you tick the consent checkbox on our contact or download forms, you give us permission to process your data for the purpose stated on that form. You can withdraw your consent at any time by contacting us at
Contractual necessity
When you engage us to deliver a Joomla project or service, we process your data as necessary to fulfil that agreement. This includes communicating with you about the project, delivering the work, and providing post-delivery support.
Legitimate interests
We process certain technical data, such as IP addresses and server logs, on the basis of our legitimate interest in maintaining the security and performance of our website. We have assessed that this interest does not override your rights and freedoms.
5. Cookies and Tracking
Our website uses cookies to support its basic functionality and to understand how visitors use the site. A cookie is a small text file stored on your device when you visit a website.
Essential cookies
These are required for the website to function. They cannot be disabled. They do not track you across other websites or collect any personal information beyond what is necessary for the site to work.
Analytics cookies
We may use analytics tools to understand how visitors interact with our website. This data is aggregated and does not identify individual users.
Managing cookies
You can manage or disable cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect the functionality of parts of this website.
When you first visit our website, you will be shown a cookie consent notice. You can update your cookie preferences at any time through the settings link in the site footer.
6. How Long We Keep Your Data
We keep your personal data only for as long as is necessary for the purposes described in this policy. The specific retention periods we apply are as follows:
- Contact and project enquiry data: retained for 2 years from the date of last contact, unless a project is initiated in which case we retain it for the duration of the project plus 3 years
- Extension download records: retained for 3 years from the date of download
- Support correspondence: retained for 2 years from the date of the last message in the conversation
- Technical and security logs: retained for 90 days
After the applicable retention period, your data is securely deleted or anonymised. If you would like your data deleted sooner, please contact us using the details in Section 13.
7. Who We Share Your Data With
We do not sell, rent, or trade your personal data. We may share your information with the following categories of third parties only where necessary:
Hosting and infrastructure providers
Our website is hosted on servers provided by our hosting provider. Your data may be stored on their infrastructure. Our hosting provider is contractually required to handle your data in accordance with applicable data protection law.
Payment processors
If you make a payment through PayPal or Upwork Escrow, those platforms process your payment data directly. We do not store payment card details. Please refer to the privacy policies of PayPal and Upwork for details of how they handle your data.
Legal and regulatory authorities
We may disclose your data to law enforcement or regulatory authorities if required to do so by law, or if we believe disclosure is necessary to protect our legal rights or the safety of others.
We do not share your data with advertisers, data brokers, or any third parties for marketing purposes.
8. International Data Transfers
JoomConsultant is operated from India. If you are accessing our website from the European Union, European Economic Area, or the United Kingdom, please be aware that your personal data may be transferred to and processed in a country outside these regions.
India does not currently have an adequacy decision from the European Commission, meaning it is not automatically recognised as providing an equivalent level of data protection to the EU.
Where we transfer data internationally, we take appropriate steps to protect it, including:
- Using service providers who are contractually committed to GDPR-equivalent data protection standards
- Minimising the personal data transferred to what is strictly necessary for the service
- Retaining data only for the periods stated in Section 6
If you would like more information about the safeguards we apply to international data transfers, please contact us at
9. Data Security
We take the security of your personal data seriously. We apply the following measures to protect it:
- Data is stored on encrypted servers provided by our hosting provider
- We use secure HTTPS connections on all pages of our website
- Access to personal data is restricted to those who need it to deliver the service
- We take a full verified backup of client site data before beginning any project work
- Client site data is stored only for the duration required to complete the project and is securely deleted upon project completion and written confirmation
If you share access credentials with us for the purpose of a project, those credentials are stored securely and deleted once the project is complete. We never ask for credentials we do not need.
In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay where required by law.
10. Your Rights Under GDPR
If you are located in the European Union, European Economic Area, or the United Kingdom, you have the following rights in relation to your personal data:
Right of access
You have the right to request a copy of the personal data we hold about you, along with information about how we use it.
Right to rectification
You have the right to ask us to correct any personal data that is inaccurate or incomplete.
Right to erasure
You have the right to ask us to delete your personal data in certain circumstances, for example where it is no longer necessary for the purpose for which it was collected.
Right to restrict processing
You have the right to ask us to restrict how we process your data in certain circumstances, for example where you contest the accuracy of the data.
Right to data portability
Where we process your data based on your consent or on a contract, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format.
Right to object
You have the right to object to processing that is based on our legitimate interests. We will stop processing your data unless we can demonstrate compelling legitimate grounds that override your interests.
Right to withdraw consent
Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Right to lodge a complaint
You have the right to lodge a complaint with the data protection supervisory authority in your country of residence.
- Germany: Bundesbeauftragte fur den Datenschutz und die Informationsfreiheit (BfDI) — www.bfdi.bund.de
- Netherlands: Autoriteit Persoonsgegevens — www.autoriteitpersoonsgegevens.nl
- Switzerland: Federal Data Protection and Information Commissioner (FDPIC) — www.edoeb.admin.ch
- Other EU countries: Contact the supervisory authority in the EU member state where you live or work
To exercise any of your rights, please contact us at
11. Third-Party Websites
Our website may contain links to third-party websites including Upwork, PayPal, LinkedIn, Facebook, YouTube, and the Joomla Service Providers Directory. This privacy policy applies only to JoomConsultant.com.
We are not responsible for the privacy practices of any third-party website. We recommend reviewing the privacy policy of any external website before submitting personal information to it.
12. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable law. When we make a material change, we will update the date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after a change is posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how we handle your personal data, please contact us:
Abdulgani Tumbi
JoomConsultant
Ahmedabad, Gujarat, India
Email:
Website: www.joomconsultant.com
We aim to respond to all privacy-related enquiries within 5 business days.
